Payment Policy – Ratiichill

At Ratiichill, we aim to make your shopping experience seamless and convenient. Our payment policy is designed to ensure your transactions are secure, and your orders are processed efficiently. Please review the details below to understand the payment methods available and the terms associated with your purchase.

Accepted Payment Methods

We accept the following forms of payment for all online purchases:

  • Credit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • JCB

  • Debit Cards:
    We accept debit cards with Visa or MasterCard logos.

  • PayPal:
    You can choose to pay via PayPal for a quick, secure, and trusted transaction method.

  • Apple Pay & Google Pay:
    We offer the convenience of Apple Pay and Google Pay for mobile users.

  • Bank Transfers:
    For larger purchases or special orders, bank transfers are available. Please contact our customer service team at info@ratiichill.com for further details.

  • Gift Cards:
    We accept Ratiichill gift cards, which can be redeemed on all products available on our website. If you wish to use a gift card, please enter the code at checkout.

Currency & Pricing

  • All prices listed on Ratiichill.com are in USD (United States Dollar) unless otherwise specified.
  • Applicable taxes, duties, and shipping fees will be added at checkout. These additional charges depend on the shipping destination and will be displayed before you confirm your order.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase. If you do not receive this confirmation, please contact us at info@ratiichill.com to verify your order status.

Payment Security

We take your security seriously. Ratiichill uses SSL (Secure Socket Layer) encryption to ensure that your personal information and payment details are securely processed. Our payment gateway partners are PCI DSS compliant, ensuring that all transactions are processed safely.

  • Encryption: Your payment details are encrypted during transmission to prevent unauthorized access.
  • Third-Party Payment Processors: We utilize trusted third-party services such as PayPal and Stripe to ensure secure processing of your payments.

Order Cancellation & Modifications

Once an order is placed and payment is processed, it is typically considered final. However, if you wish to modify or cancel your order, please reach out to our customer service team immediately at info@ratiichill.com. We will do our best to accommodate your request, but please note that modifications or cancellations cannot be guaranteed after the order has been processed.

Billing Issues

If you encounter any billing issues, such as payment errors or discrepancies, please contact us directly at info@ratiichill.com. We will work with you to resolve any concerns quickly.

Fraud Prevention

Ratiichill takes fraud prevention seriously. We reserve the right to decline orders that appear suspicious or potentially fraudulent. If you believe your order has been wrongly declined or flagged, please contact us at info@ratiichill.com, and we will assist you promptly.

Contact Us

If you have any questions or need assistance with your payment, don’t hesitate to reach out to our customer service team: