Terms and Conditions
Effective from: January 6, 2025
Welcome to RATIICHILL! These Terms and Conditions (“Terms”) govern the use of the website ratiichill.com (“the Website”), the services provided by RATIICHILL, and the sale of luxury watches through our online store. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding with any transactions or using our services.
1. Acceptance of Terms
By using the Website or making a purchase from RATIICHILL, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Return Policy. If you do not agree with these Terms, please do not use the Website or make a purchase.
2. Use of the Website
Eligibility: You must be at least 18 years old and have the legal capacity to enter into contracts to use our Website and make a purchase.
Account Registration: To use certain features of the Website (such as making a purchase or saving items), you may be required to create an account. You agree to provide accurate, current, and complete information when registering for an account. You are responsible for maintaining the confidentiality of your account information, including your password.
Prohibited Activities: You agree not to engage in any activities that may:
Violate any applicable laws or regulations
Infringe on the rights of others, including intellectual property rights
Interfere with the operation of the Website or cause harm to RATIICHILL or its users
Use automated tools or scripts to access or scrape data from the Website without our consent
3. Product Information and Availability
Product Descriptions: RATIICHILL strives to provide accurate and detailed descriptions, including images, pricing, and availability of products. However, we do not warrant that all product descriptions or information on the Website are complete, accurate, or error-free.
Product Availability: All products on the Website are subject to availability. If a product is out of stock, we will notify you as soon as possible. We reserve the right to limit quantities of products available for purchase.
4. Pricing and Payments
Pricing: All prices listed on the Website are in US dollars (USD) unless otherwise specified. Prices are subject to change without notice and may vary based on promotional offers, taxes, and shipping fees.
Payments: We accept a variety of payment methods, including credit and debit cards, PayPal, and other secure payment gateways. Payment is due at the time of purchase. By providing payment information, you authorize us to charge the specified amount to your selected payment method.
5. Shipping and Delivery
Shipping: Shipping costs are calculated at checkout based on your location and the selected shipping method. RATIICHILL ships to a wide range of locations globally, but some areas may be excluded due to shipping restrictions.
Delivery Times: Estimated delivery times are provided during checkout and may vary depending on your location and the shipping method chosen. We strive to deliver orders as quickly as possible but are not responsible for delays caused by third-party carriers, customs, or other factors beyond our control.
Risk of Loss: Once an item is shipped, it becomes the customer’s responsibility. Any damage or loss during transit should be reported directly to the shipping carrier.
6. Returns and Exchanges
Please refer to our Return Policy for detailed information regarding returns and exchanges. Items must be returned in their original condition with all packaging and accessories to qualify for a refund or exchange.
Exclusions: Customized, engraved, or special order products are not eligible for returns or exchanges.
7. Intellectual Property
Ownership: All content on the Website, including text, images, logos, graphics, and software, is owned by RATIICHILL or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Usage: You may not reproduce, modify, distribute, or otherwise use any of the Website’s content for commercial purposes without prior written permission from RATIICHILL.
8. Limitation of Liability
RATIICHILL is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website, products, or services, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount paid by the customer for the product or service.
9. Indemnification
You agree to indemnify, defend, and hold harmless RATIICHILL, its officers, employees, agents, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of the Website or violation of these Terms.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Modifications
RATIICHILL reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Website. It is your responsibility to review these Terms periodically for any changes.
12. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Indiana, United States.
Dispute Resolution: Any disputes arising from these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any legal action shall be brought in the courts located in Howard County, Indiana.
13. Contact Information
If you have any questions regarding these Terms or need assistance with your order, please contact us at:
RATIICHILL
Phone: (765) 864-0027
Email: info@ratiichill.com
Website: ratiichill.com